Maintenance Schedules

Maintenance Schedules are independent time slots enabling you to decide when you would like your Remediation Plans to run on your endpoints. Connecting a server to a Maintenance Schedules is done through the Maintenance tab under Servers.

Maintenance Schedule Library

The Maintenance Schedule Library contains the Schedules you have created and the number of endpoints connected to them.  

1. To view the Library Select System > Maintenance Schedule  from the main menu
2. The Search bar at the top left corner will enable you to search through the Maintenance Schedules by name only.
3. You can Edit,  Delete, or Unassign all endpoints by clicking on the action button on the right.

Create a new Maintenance Schedule

1. Select the Maintenance Schedules tab located under the System menu
2. Click on “+Add”
3. Fill in the relevant details: Maintenance Schedules  Name, Description, TImezone  
4. Click Save
5. Click Add Schedule Entry
6. Fill in the relevant details: Schedule Entry Name, Description, From and To Date, Repeat Type.
7. Click Save
8. If you want to assign an endpoint to this new Maintenance Schedule, see this article.

Create a new Schedule Entry

You can add several types of Schedule Entries in a single Maintenance Schedule.

The available repeat types of the scheduled entries are:

1. Does Not Repeat - This is a one-time schedule entry for maintenance.
2. Daily - Repeat every day.
3. Weekly - Select days in the week to be repeated weekly. For example Saturday 02:00 till Sunday 02:00
4. Monthly:
   1. Recurring time - In a specific occurrence for a day in the week, like "Second Tuesday".
      Note - you can also choose to make it some days after the chosen occurrence, like "2 days after the Second Tuesday"
   2. Day In The Month - Choose a specific nth date in the month, like every month on the 10th.
      Note - If choosing nth greater than the 28th, the maintenance will start on the last day of the month if the month does not have the inputted day.
5. All Time - The endpoint will be applicable for patching all the time

Highlights

• When creating a new schedule entry make sure that the 'From Date' 'To Date' values can be completed in the 'Repeat Type' you have entered. For example from 1-1-2020 to 1-1-2021 with repeat type Daily cannot be completed daily. 
• Active Remediation plans with Future maintenance windows (that have no other actions left) will move to completed with status 'waiting for execution' with tooltip 'Awaiting for Maintenance  Window'. 
• JetPatch has a 30 minutes buffer prior to the end of the Maintenance Window to ensure the Post-Patching tasks in the workflow will be executed on time. More information can be found in Is there a patch buffer window article.

Troubleshooting

If you receive a 'Maintenance could not be saved' error, please try shortening the Maintenance Schedule Name and try again

Next Step

• Assigning endpoints to a maintenance schedule