If you are experiencing issues with a particular endpoint, or you have an issue with an agent running on an endpoint, please follow the below steps and send the relevant information to the JetPatch support team. 

Generate Logs from the JetPatch Manager UI

1. In the Servers tab, find the endpoint you want to collect logs from.

2. Click on the name of the server

3. Click on Download Intigua Log Package in the window that pops up

Generate Logs from the Endpoint

Using Connector CLI (Preferred way)

To generate the Connector logs using CLI see Generate connector logs from endpoint itself

Copy the Logs folder

The logs folder are located in:

• Windows: C:\Program Files\Intigua\vAgentManager\log\
• Linux: /usr/local/intigua/vAgentManager/log/

Relevant Articles

• Generate connector logs from endpoint itself