Viewing Logs and Alerts

In the Logs & Alerts tab, the JetAgent Console displays audit and event logs from the JetAgent Server and from managed agents about user and system events, errors, resource levels, and throttling and watchdog actions:

You can manage the table. For example, you can filter the list by Type:

If JetAgent support needs more details about an event, you may be requested to send them the text that appears when you click under Details, or to access other log formats from the Actions menu.

You can view logs relevant to an individual endpoint, from the Servers tab, by clicking it's name (in the Name column) and then going to the Logs tab:

To view detailed logs from from the connector on a specified endpoint, in the Servers tab, click on a the machine's name in the Name column and click View Intigua Logs (to then brows among log files) or Download Intigua Log Package (to download all files, in a zip archive).

JetAgent includes two mechanisms for log quota control:

• For regular logs: These are the logs described above. When the number of logs exceeds 50,000 (you can configure this quota), half of the logs (the older ones) are deleted.
• For debug logs: These logs are for use by JetAgent support, and are saved in /tomcat/logs/ , in up to 10 files of up to 10 MB each. When a tenth file reaches 10 MB, the oldest file is deleted and a new file is started.

You can have logs sent to a syslog server, and/or to SNMP or email.