Overview
This reference guide provides information about endpoint connector connection statuses displayed in the JetPatch Servers Tab and explains all available columns for managing and monitoring endpoints across different platforms.
Viewing Connector Status
You can view the connector status on every server in the Servers Tab > Status.
To add managed columns that are shown, click on Table Settings in the right-hand corner.
Explanation of all available columns below:
Connection Status Reference
| Status | Connection Status | Common Actions |
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Untested: Machine was added to the list (from a discovery source or manually), but JetPatch has not yet attempted to communicate with it. |
To have JetPatch attempt communication (for example, to confirm valid credentials), select the endpoint and click Server Actions > Assign Account. You can also try to refresh the server’s status by clicking on Server Actions > Refresh Status |
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Available: Valid credentials are known to be available, but JetPatch has yet to install the JetPatch connector on the endpoint. |
You can now install connector: |
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Connected: The JetPatch connector is installed and running. |
You're all set ! |
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Not reachable: Was Connected, but there is a communication problem. This status also appears while the JetPatch server is restarting. |
Try to refresh status on the server / Check if the machine is powered on. |
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Disconnected: This is a physical machine with the JetPatch connector installed, but Some issue with the connector. |
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JetPatch down: Was connected, and the machine is reachable, but the JetPatch connector is not running. |
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Invalid credentials: The supplied credentials are not accepted by this endpoint, so it cannot be managed. |
Assign valid server account for the server. |
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Pending: A task was received but is not yet in progress. |
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In progress: JetPatch is performing an operation on this endpoint. |
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Suspended |
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Powered off: This VM is down. |
General Endpoint Columns
| Last Status Collected | The last date and time the endpoint's status was checked | The last date and time the endpoint's status was checked |
Last Status Collected |
The last date and time the endpoint's status was checked |
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Name |
A descriptive label for the machine. For vSphere VMs - taken from the vCenter; For other machines - defined when adding the machine to JetPatch. Clicking on an endpoint's name in the Name column displays the endpoint's full managed agent information and controls, and logs. |
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Managed agents |
All the managed agents installed on the machine. Non-functioning managed agents are marked to indicate their status: |
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Initializing: agent is starting to be deployed, the VAI file is opened and records are added to Connector data. |
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n/a | Virtualize: agent is starting to be installed (actual installation of the product). |
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As_Package: only VAI file exists on the machine. |
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Stopped: agent is not running on the endpoint (on purpose or not). |
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Error: agent installation ran into a problem on the endpoint. | |
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n/a | Unvirtulize: agent is in uninstallation process. |
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n/a | Running: agent is running properly on the endpoint. |
Management services |
Service names of all managed agents installed on the machine |
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Type |
One of: |
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vSphere VM |
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AWS EC2 cloud instance |
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Microsoft Azure Cloud instance (ARM) |
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Physical or Active directory or WSUS or other non-discoverable endpoint |
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Protocol in Use |
The communication protocol currently being used to communicate with this endpoint. |
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IP |
Machine's IP address (for AWS EC2 cloud instances: the instance's private IP address; for Azure cloud instances, may include non-standard port number). |
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Hostname |
Machine's DNS hostname (for EC2 cloud instances: the instance's private DNS name). |
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OS |
Machine's operating system (for EC2 cloud instances: the instance's AMI). |
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Tags |
Tags applied to this machine. |
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Group |
Dynamic groups that are applied to this machine. |
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Core Server ID |
Internal JetPatch parameter, defining a component of the JetPatch server. |
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Intigua Version |
Version number of JetPatch connector on the endpoint. |
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Assigned Account |
The user account being used to communicate with the endpoint. |
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Discovery Time |
The time which JetPatch first discovered the machine. |
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System Resource Columns
| CPU Cores | Number of CPU cores on a server | Number of CPU cores on a server |
| CPU % | Percentage of CPU consumption on the server | Percentage of CPU consumption on the server |
| Memory | Size of allocated memory | Size of allocated memory |
| Memory In Use | Amount of memory consumption | Amount of memory consumption |
| Disk Space | Storage space | Storage space |
| Disk Space In Use | Amount of used disk space | Amount of used disk space |
In addition, there is an available column for each managed agent, with non-functioning managed agents marked as in the Managed Agents column, and an informative tooltip.
There is also a column for each JetPatch connector version.
vSphere Virtual Machine Columns
The following columns are relevant only to vSphere virtual machines:
| vCenter | The managing vSphere | The managing vSphere |
| VMware Status | One of: | One of: |
| Tools not running: VMware Tools are not running. | ||
| Old Tools | ||
| vHost | ESX server name | ESX server name |
| VMX Path | Location on ESX storage | Location on ESX storage |
| Power | Whether the VM is up | Whether the VM is up |
| Tools Status | Whether VMware Tools are running | Whether VMware Tools are running |
| Tools Version | VMware Tools version | VMware Tools version |
| Instance UUID | A vSphere identifier for the machine | A vSphere identifier for the machine |
AWS EC2 Cloud Instance Columns
The following columns are relevant only to AWS EC2 cloud instances:
- AWS Instance ID
- AWS Instance Type
- AWS Public IP Address
- AWS Public DNS Name
- AWS Region
- AWS Zone
- AWS Virtualization
- AWS Instance Launch Time
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