Todd Kirkland
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Articles
Recent activity by Todd Kirkland-
Orchestration Script Description (Linux only)
Registration of the vAgent with the back-end server Associate the vAgent with a server policy group (default, or custom pre-created group, group name passed to script as parameter) Configure the s...
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Step 1: General
You are now ready to configure and create a managed agent for the management tool using the Self-Packager wizard. To configure and create a managed agent: Reminder: the Self-Packager must have an a...
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Features and Benefits
The JetPatch Self Packager provides the following features: Easy to use wizard. Automatically learns and adds information - Install the agent using the wizard as normal, and JetPatch will analyze ...
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Agent Management Overview
Problem StatementIT operations managers today face increasing complexity across their server infrastructure. Common challenges include: Too many tools and teams, making it difficult to track operat...
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Pre and Post Upgrade Steps
Pre-Upgrade Snapshots Recommended: General: We strongly recommend taking snapshots. Use Cases: Single VM: Use the same VM if you need to leverage snapshots. New VM: Consider a new VM if snaps...
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Discovery Source Advanced Configuration
Pre-requisiteBefore configuring discovery sources, seeConfiguring Automatic Endpoint DiscoveryDiscovery Source Prioritization for Smart Group Assignmentsdiscovery-source.priority-list determines wh...
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Failed RP installation (exit code 1)
Linux: Patch installation requires a dependency from a disabled repository: (for example, patch A is stored in repo 'One' but it also needs patch B to complete the installation, but it's in rep...
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Readiness Troubleshooting and Criteria Guide
OverviewEndpoint Readiness is a JetPatch feature that evaluates whether an endpoint meets all the required criteria for successful patch management. This guide provides troubleshooting steps for en...
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Connector Upgrade and Custom Mount Location (till version 4.2.x)
***If you have a custom mount location (eg: /data or /u01) for agents and the new upgrade includes a new connector, you will also need to do the following: VAI Files copy newest connector VAI fi...
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Is there proxy support for JetPatch to work with external systems?
Yes! there is proxy support for the following components: ITSM Advisory announce lists Vulnerability Scanners General Configuration By default, it is disabled for all components, but can be customi...