Todd Kirkland
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Articles
Recent activity by Todd Kirkland-
Orchestration Script Description (Linux only)
OverviewThis article describes the operations performed by the JetPatch orchestration script for Puppet agents on Linux environments. The script manages agent registration, policy group assignment,...
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Step 1: General
You are now ready to configure and create a managed agent for the management tool using the Self-Packager wizard. To configure and create a managed agent: Reminder: the Self-Packager must have an a...
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Features and Benefits
OverviewThe JetPatch Self Packager is a powerful tool that enables organizations to create customized agent packages with automated deployment capabilities. This feature streamlines agent managemen...
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Agent Management Overview
Problem StatementIT operations managers today face increasing complexity across their server infrastructure. Common challenges include: Too many tools and teams, making it difficult to track operat...
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Pre and Post Upgrade Steps
Pre-Upgrade Snapshots Recommended: General: We strongly recommend taking snapshots. Use Cases: Single VM: Use the same VM if you need to leverage snapshots. New VM: Consider a new VM if snaps...
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Discovery Source Advanced Configuration
Pre-requisiteBefore configuring discovery sources, seeConfiguring Automatic Endpoint DiscoveryDiscovery Source Prioritization for Smart Group Assignmentsdiscovery-source.priority-list determines wh...
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Failed RP installation (exit code 1)
Linux: Patch installation requires a dependency from a disabled repository: (for example, patch A is stored in repo 'One' but it also needs patch B to complete the installation, but it's in rep...
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Readiness Troubleshooting and Criteria Guide
OverviewEndpoint Readiness is a JetPatch feature that evaluates whether an endpoint meets all the required criteria for successful patch management. This guide provides troubleshooting steps for en...
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Connector Upgrade and Custom Mount Location (till version 4.2.x)
Overview This article provides instructions for upgrading JetPatch connectors when using custom mount locations (such as /data or /u01) for agents in versions up to 4.2.x. The process involves co...
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Proxy Support in JetPatch for External System Integrations
OverviewJetPatch provides proxy support for external system integrations, including ITSM, Advisory announce lists, and Vulnerability Scanners. This guide explains how to configure proxy settings fo...