Agent Management Overview

JetPatch Agent Manager enables centralized orchestration and management of server tools (e.g., Splunk, Evolven, InsightVM) across a company's server infrastructure.

Key Features:

• Centralized Management: Unified view of server tools.
• Policy-Based Automation: Automated deployment and management based on policies.
• Resource Monitoring: Tracks and adjusts resource consumption.
• Watchdog Mechanism: Ensures continuous operation of agents and services.
• Extensive Tool Support: Manages a wide range of tools like Splunk, Falcon, Alertlogic, etc.

Companies use JetPatch to centrally manage performance monitoring, security, and backup tools across their IT infrastructure, ensuring proper configuration and operation without manual intervention.

JetPatch Agent Manager can configure, monitor, and maintain agents and their system resources, creating a single-pane-of-glass interface between the OS and all server applications.

In organizations with many servers across diverse infrastructures, including physical, virtual, and cloud environments, multiple software management tools are often required for performance monitoring, security, and backup. JetPatch Agent Manager virtualizes these tools as managed agents and centrally provisions, configures, controls, and monitors them throughout the organization, either automatically according to configurable policies or on demand. For any server-to-endpoint management product, JetPatch not only provisions the agents to the endpoints but also registers them with their management server and configures server policies per endpoint as needed.

Each software management tool that needs to run on endpoints is compressed into a single managed agent, in the form of a .vai (Virtual Agent Image) file - a JetPatch Agent Manager proprietary format that contains the agent payload along with additional configuration details and the JetPatch monitoring modules. Managed agents can be created by JetPatch professional services for each management tool type according to customer request; you can also develop your own managed agents. You then install the files on the organizational JetPatch Manager Console, from where you can centrally deploy them to endpoints and subsequently manage them.

JetPatch Agent Manager monitors resource consumption by each managed agent and throttles it according to the configured policy. JetPatch Agent Manager also maintains a watchdog mechanism for managed agents and for affected system services. You can customize additional agent health tests to be deployed along with the managed agents.

When JetPatch Agent Manager provisions a managed agent to an endpoint, if a legacy (non-managed) version of the agent is found running, JetPatch Agent Manager stops the legacy agent’s processes, leaving its files and registry settings intact. This enables seamless migration and POC testing.

JetPatch Agent Manager's failure will not interfere with the already-running managed agent.

Before you can deploy managed agents, for each managed agent you need to create one or more management services. A management service specifies the managed agent and includes a set of relevant configuration options.

JetPatch Agent Manager also provides an interface to endpoints for viewing actual managed agent files, including log files.

The 50+ agents we can manage

• AppDynamics
• AWS SSM
• Backup Exec
• BladeLogic
• Carbon Black
• Centrify
• Cohesity
• Control-M
• Datadog
• DB2
• Deep Security
• DiskSafe
• Double-Take
• EBP
• Evolven
• ExtraHop
• Falcon
• FireEye
• Forefront
• HPOm
• HPSA
• Hyperic
• Imperva
• InsightVM
• ITMLCEL
• LinSecPoll
• LogInsight
• McAfee Agent
• Mdatp
• MMAM
• MQ
• Nagios
• NetBackup
• NetWorker
• NXLog
• Octopus
• Patrol
• Puppet
• Qualys Cloud
• SaltStack
• SCCM
• SCEP
• SEP
• Sophos
• Splunk
• Sumo Logic
• Symantec Protection for SharePoint Servers
• Symphony
• SysEdge
• Tanium
• TSM
• Tripwire
• TrueSight
• VCM
• VCM Tools
• WildFly
• Zabbix
• Zen