Todd Kirkland
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Activity overview
Latest activity by Todd Kirkland-
Todd Kirkland created an article,
Email Alerts per Agent Tool
You can define different Email addresses that would be alerted per Agent Tool Go to Policy & Tools > Tools > Choose tool Click the Alerts tab Click Edit and add email list and alert severity Ale...
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Todd Kirkland created an article,
Policy Manager Email Alert
The Policy Manager alert will be sent on three events: Evaluation exception occurred Remediation exception occurred A new endpoint was added and has relevant rules for provisioning, but was not...
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Todd Kirkland created an article,
What are the in-depth patching failure scripts?
New built-in scripts for Log collection for Windows, Linux, Solaris OS are now available in JetPatch. The scripts will copy the needed files/logs from the endpoint and will put them in a shared lo...
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Todd Kirkland created an article,
Deleting Tags in Bulk
Prerequisites 1. Python version 3.4 and up on the JetPatch server. Learn more on intigua-python-client RPM 2. SSH to JetPatch server 3. Create a CSV file (use example attached) 4. Create API key, r...
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Todd Kirkland created an article,
ITSM High-Level Overview
JetPatch can integrate with various ITSMs for patching and remediation processes. The integration will: Open a Change Request once a remediation plan was activated. The user will be able to approv...
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Todd Kirkland created an article,
How do I automatically trigger system tasks?
On the Windows side, you can enable/disable the WSUS discovery source. On the Linux side, you can remove and re-add the machine from the inventory.
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Todd Kirkland created an article,
Is there proxy support for cloud ITSM and advisory announce lists?
Yes, there is. By default, it is disabled. To enable it, you will need to add the following to your intigua.properties file (/usr/share/tomcat/default/conf/intigua.properties) and fill in the deta...
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Todd Kirkland created an article,
How to download Windows patches on patch approval instead of during scheduled downtown
In the GPO of the endpoint, you can configure the "Automatic Updates detection frequency" which controls the synchronization between the Windows Update Agent to the WSUS. This value can be config...
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Todd Kirkland created an article,
Enabling SSL on WSUS
Steps demonstrating how to configure SSL on servers running the Windows Server Update Services. Login to your WSUS server Open up Server Manager Select Tools -> Internet Information Servic...
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Todd Kirkland created an article,
JetPatch's Local Patch Repositories Introduction
There are many reasons you may want to create a local patch repository: Bandwidth is a major factor as downloading updates from the Internet can be time and bandwidth consuming. Another reason ma...