Todd Kirkland

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Activity overview

Latest activity by Todd Kirkland
  • Todd Kirkland created an article,

    Setting up of PostgreSQL replication for version 10.x

    Primary server In order to set up the replication, Postgres requires a user, also called a role, with super permissions. 1. On the primary server, run the following command: sudo -u postgres create...

  • Todd Kirkland created an article,

    Adding Endpoints via Bulk Import

    Prerequisites: 1. Phyton version 2.7.X on the JetPatch / JetAgent server.2. Create .csv file with attached format (remove the example row once CSV is complete).3. Use the attached list as a sample ...

  • Todd Kirkland created an article,

    JetPatch Release Notes 3.9.4 Hotfix 4

    Version: 3.9.4 Release Date:  23/05/2019 Installation Arguments: JetPatch Server - 3.9.4 build 46 RPM Build -  1350 Connector -  3.9.4 build 213 New Features:  Official support for Win...

  • Todd Kirkland created an article,

    PostgreSQL DB Dump

    In scenarios when a support case is raised that seems to be dependent on a current data state (e.g. data duplication, data loss) it is preferable to attach a DB dump to the Zendesk ticket to suppor...

  • Todd Kirkland created an article,

    Installing JetProxy

    Hardware Requirements JetProxy Server - 4 CPU cores, 16GB Ram, 100GB storage JetProxy Application Configuration Configure Proxy for JetPatch / JetAgent server using nginx.  intigua-gw-setup-script-...

  • Todd Kirkland created an article,

    Changing tmp folder for Connector installation on Linux endpoints

    On the JetPatch / JetAgent server, navigate to the following: /usr/share/tomcat/default/conf Edit the "intigua.config.xml" file and add the following lines to the top, replacing "REAL PATH TO TEMP ...

  • Todd Kirkland created an article,

    Custom Location of Agents

    1. In the desired custom location, create the folder intigua and two subfolders bin and package Let's take u01 as a mount point example:  cd u01mkdir intigua cd intiguamkdir bin package 2. Go to th...

  • Todd Kirkland created an article,

    How do vCenter updates work?

    vCenter updates are received with long polling. Long polling means that the application calls a vCenter for changes and hangs until a change is made or timeout occurs.  This part is not configurabl...

  • Todd Kirkland created an article,

    Intigua 3.9.4 Hotfix

    Version: 3.9.4 Date: April 8th, 2019 Installation Arguments Release Build : Connector : New Features Service Fabric hosts added to Azure Discovery Hot Fixes JAR file replacemen...

  • Todd Kirkland created an article,

    What about network usage? Any slowdowns in live agent behavior?

    No impact