What should I do when JetPatch is not pulling all of the Windows patches?

Assumptions

• Relevant patches are in WSUS
• Relevant machines are reporting fine to WSUS (and show as 100% in endpoint readiness)
• It's been more than 24 hours since patch Tuesday (see relevant configuration below)

Observations

• Endpoints have Patching Status = No Status
• Endpoints have patching status, but do not have latest patches

Next Steps

1. Check what is the total number of patches in WSUS and compare that to what is showing in JetPatch
2. Run a full WSUS scan (it may take 10-20 mins across a few script cycles)
3. Check manager logs: vmanage and worker files

If there is still an issue:

1. Re-add as discovery source (delete and add)
2. Re-add connector

Relevant Configuration

By default, WSUS get Updates runs once a day, you can modify that by adjusting the following property.  Example, if you would like 18 hours:

# Configure the 'WSUS get Updates' Script interval
pg.wsus.update.job.interval.sec=64800

In addition, you can manually run WSUS get updates by following this article.