################################# # "Symphony Summit" integration # ################################# # Whether or not the enable the integration symphony-summitai.enabled=true # Whether or not the enable the RP integration: symphony-summitai.remediationPlanEnabled=true # Host URL symphony-summitai.hostUrl= # Intigua's integration user symphony-summitai.userName= # Intigua's integration user password symphony-summitai.password= symphony-summitai.polling.interval.minutes=1 symphony-summitai.approval.timeout.hours=168 # Comma separated list symphony-summitai.approval.ticket.status.approved=Approved # Comma separated list symphony-summitai.approval.ticket.status.cancelled=Canceled # Comma separated list symphony-summitai.approval.ticket.status.pending=Requested,On-Hold # Comma separated list symphony-summitai.approval.ticket.status.rejected=Not Authorized,Rejected,Requested (Refer Back) symphony-summitai.ticket.status.closed=Closed symphony-summitai.instanceName=IT symphony-summitai.priority=Low symphony-summitai.criticality=Low symphony-summitai.risk=Low symphony-summitai.impact=Low symphony-summitai.workgroup.owned= symphony-summitai.workgroup.assigned= symphony-summitai.classification=Normal symphony-summitai.category=Medium symphony-summitai.changeTypeName=Normal symphony-summitai.ticket.status.new=Requested symphony-summitai.ticket.closure.code=Successful symphony-summitai.ticket.closure.category.id=1 symphony-summitai.ticket.closure.category.name=Requested by JetPatch # configure which internal variable to include in the ITSM call, comma separated # possible values: # 'remediation_plan_description' - descripton of remediation plan as set on creation # 'requested_by' - Full name of a user who made the RP change for the request # 'configuration_items' list of computers of the RP # omitting the property will add no variables to the ITSM call itsm.property.variables=remediation_plan_description,requested_by,configuration_items # text properties, add a constant text value to the ITSM call # itsm.property.text.= # the itsm.property.text.u_requested_for=jetpach will add the "u_requested_for":"JetPatch" to the request itsm.property.text.u_requested_for=JetPatch # time offset properties, add a time offset from now (the call time) to the call properties # offset is in the form [number] [min,hour,day] like 30 min, 10 hour # the itsm.property.timeOffset.start_date=30 min will add the "start_date":"